ADI Medical UK

             Innovation in Healthcare

 

Online Purchases, Site Terms and Conditions, Privacy

 

 

Many of the products detailed on this site are available for ONLINE PURCHASE. You can order through our PayPal portal at any time. Simply select the links on the site. You do not have to have a PayPal account in order to use this. PayPal also lets you use a range of credit and debit cards to pay for your purchases without creating a PayPal account. Alternatively, call our 24 hour order line +44(0)1628 485159 and place your order using a credit or debit card.

 

Payment
Prices quoted are in £ Sterling and inclusive of any relevant delivery and VAT. You will receive an invoice with your order itemising this.

Delivery
Following receipt of payment, items will be despatched within 2 working days and should reach you within 7 - 10 working days. If an item is out of stock, we will advise you of this and when delivery will be made.     

Returns
You may return any product for a full refund within 14 days of delivery providing that it is in perfect resaleable condition. Your refund will include the full value of the order, including the cost of transportation from us to you. You will be liable for the cost of returning the goods to us.     
By resaleable condition we mean the product has to be unused and in its original packaging. We will not accept returns, for example, if a product's box has been torn or damaged. Should any item be delivered in an unsatisfactory condition or should there be any shortages, please notify us within two working days and we will rectify the situation.     
Any product that is not fit for the purpose intended due to a manufacturer's defect will be replaced, or you will be offered a refund. In this instance we will cover the cost of the goods being returned from you to us. Please email us, or telephone at the earliest opportunity so we can resolve any issues speedily and satisfactorily.

 

Terms of Use  

The use of this website is subject to the following terms of use:

 

· The content of the pages of this website is for your general information and use only. It is subject to change without notice.

· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

· All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

· From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

· You may not create a link to this website from another website or document without ADI Medical UK’s prior written consent.

· Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

 

Privacy
At ADI Medical UK, we are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

What we collect:

 

We may collect the following information:

· Name and job title

· Contact information including email address

· Demographic information such as postcode, preferences and interests

· Other information relevant to customer surveys and/or offers

 

What we do with the information we gather:

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

· Internal record keeping.

· We may use the information to improve our products and services.

· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security:

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies:

 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Controlling your personal information:

 

You may choose to restrict the collection or use of your personal information in the following ways:

· If, or when you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

· If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@adimedical.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to ADI Medical UK, 7, Redgrave Place, Marlow, Bucks, SL7 1JZ, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

 

©ADI Medical UK 2011